FAQs

Frequently Asked Questions

1. Can I place an order for a collection directly?

Yes, you can. Click on the Collections tab and select the item that shows the collection you desire. Collections discount range from 15% to 30%. Discount automatically applied to order.

 

2. How do I get the 10% off an order?

Subscribe! You need to subscribe to get your discount code. Follow email message to automatically apply code. For Naira store, subscribe too and you get the code to manually put in when you shop. Kindly send a photo of your checkout if you have any concern and email us at: info.lightbea@gmail.com

 

3. Would a collection of 5 or 7 still be counted as over 5 pieces for free delivery?

Yes it would be. 

 

4. How do I order from Nigeria?

Visit our Nigerian (Naira) store here: https://paystack.shop/the-light-bea-company 

 

5. How do I apply the discount for free delivery?

It would automatically be applied at checkout. For Naira store, use code on email.

 

6. I cannot place an order.

Kindly send us a DM on our social media or email us at: info.lightbea@gmail.com with your order details.

 

7. I keep getting an error message when ordering.

Kindly send a picture and a message of the error to our DM or email us at: info.lightbea@gmail.com

 

8. I want to place a bulk order of a dozen copies or over.

Kindly send a message via DM or email us at: info.lightbea@gmail.com